Frequently Asked Questions

What is the estimated delivery time for my order?

All products are custom-made just for you. Production takes 3-7 business days, followed by shipping times depending on your location within the USA. We'll keep you updated every step of the way! Generally, you can expect your order to arrive within 10-14 business days.
What are your shipping destinations?

We currently ship chaos across the USA only. Stay tuned—world domination may be next! For updates on international shipping, follow us on social media or sign up for our newsletter.
Can I customize my order?

Absolutely! We love collaborating with our agents of chaos. Reach out with your request, and we'll work together to create something uniquely you.
What is your return policy?

If something's not right, let us know! We accept returns for damaged or defective items within 30 days of delivery. Unfortunately, as all items are made to order, we don’t offer returns for other reasons. Please contact us at chaoskittenemporium@gmail.com for assistance.
What is Chaos Kitten Emporium?

Chaos Kitten Emporium is your one-stop shop for bold, playful designs that let you unleash your inner mischief. From edgy apparel to quirky decor, we create products that celebrate individuality and creativity.
How can I join the Chaos Kitten loyalty program?

Sign up as an agent of chaos to earn Mischief Marks on every purchase! Redeem them for Trickster’s Prizes and climb the ranks from Playful Kitten to Master of Mischief.
How do I care for my Chaos Kitten products?

Each product comes with care instructions to keep your chaos looking fresh. For most items, cold machine wash and tumble dry on low work best—no ironing or dry cleaning needed!
Can I find Chaos Kitten Emporium products on Amazon?

Yes! You can find Chaos Kitten Emporium on Amazon. Explore our collection and enjoy the same unique, bold designs available on our main site.
Where can I find updates and promotions?

Follow us on social media for the latest chaos, exclusive deals, and sneak peeks of new products! Don’t forget to sign up for our newsletter to stay in the loop.
Can I contact you if I have questions?

Of course! Send your inquiries, concerns, or praise to support@chaoskittenemporium.com. We’ll get back to you faster than a kitten pouncing on a laser pointer!
What payment methods are available at Chaos Kitten Emporium?

We accept all major credit cards, PayPal, Google Pay, and Apple Pay. Chaos made easy, right?
Why do FAQs matter?

FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.
What is an FAQ section?

An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".
Where can I add my FAQs?

FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.
How do I add a new question & answer?

To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
How do I edit or remove the 'Frequently Asked Questions' title?

You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
Can I insert an image, video, or GIF in my FAQ?

Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.